FREQUENTLY ASKED QUESTIONS
WHEY PROTEIN NATIWÉ
Welcome to our special Frequently Asked Questions page.
We’ve got it covered!
We’ve selected the most frequently asked questions to answer your questions.
If you can’t find the information you’re looking for, or if you’d like to make a comment, please contact us.
We process all requests.
NAVIGATING THE NATIWÉ SITE
Why create an account on Natiwhey.com?
By creating an account on our website, you can leave your opinion on our products!
If you leave a review, you'll receive a 5% discount on your next order!
Why subscribe to the Natiwé newsletter?
Receive in your mailbox all the good deals, special offers and tips for a healthy body and natural nutrition!
And because we love pampering our customers, receive a special promo code on your birthday!
Where can I find recipe ideas using Whey?
On our website www.natiwhey.com, in the RECIPES section.
We also share many healthy recipe inspirations with whey on our social networks.
HOW TO LEAVE A REVIEW ON THE NATIWÉ BRAND?
Log in to your personal space and go to the page of the Natiwé product you wish to review.
If you leave a review, you'll receive a 5% discount on your next order.
I WISH TO UNSUBSCRIBE FROM YOUR NEWSLETTER
All our emails comply with the RGPD law, to unsubscribe from our Natiwé campaigns, simply click on the "unsubscribe" link at the bottom of the newsletter.
I HAVE A NATIWÉ PROMO CODE, HOW CAN I USE IT?
Go to your shopping cart, just below the order summary, enter your promo code in the white box and click on the "Apply promo code" button.
WHAT METHODS OF PAYMENT ARE ACCEPTED?
By credit card: our website www.natiwhey.com is secure.
You will be redirected to our bank's secure server.
Paypal: by using or creating your Paypal account.
By bank transfer: contact us to receive our bank details. Your order will be dispatched as soon as payment has been received.
WHY CHOOSE NATIWÉ WHEY PROTEIN?
Is a natural Whey effective?
The naturalness of Natiwé recipes guarantees a CLEAN whey protein that performs just as well as other brands.
It has a complete animated profile.
Is Natiwé packaging recyclable?
Committed to natural nutrition, we felt it was our duty to offer you responsible products, right down to the choice of packaging.
Our zip-top pouches are fully recyclable and free of all traces of Bisphenol A (BPA).
Is Whey Natiwé made from cheese?
To offer you a high-quality natural whey protein, we have selected our protein supplier according to precise and demanding specifications: naturalness and respect for the basic ingredients.
That's why our proteins don't come from the cheese industry, but are produced for the whey market in their own right.
What's the difference between Whey protein concentrate and Whey isolate?
Double filtration!
Whey protein concentrate is obtained by coagulating milk and then filtering it.
Whey Protein Isolate undergoes a second filtration: this second filtration removes fat and sugar!
What is whey Native?
Native whey is when milk is filtered directly after collection.
The protein is obtained in a single, meticulous step, for the most natural product!
USING NATIWÉ WHEY
How can I incorporate protein into my diet?
With Whey Natiwé, you can incorporate up to 2 servings of whey per day in a 200 ml shaker of water or milk drink.
Not a fan of dairy drinks?
Integrate your whey directly into your culinary preparations: quiche, pancakes, porridges...
When to use Whey Natiwé
It all depends on your objectives:
To build muscle mass or improve recovery after exercise: take your shaker just after training.
To help you lose weight: a shaker in the morning with a balanced breakfast will help you limit snacking between meals throughout the day.
To diversify your protein intake: whenever you want, as long as it's accompanied by balanced meals.
Is a measuring spoon included in your packages?
The measuring spoon is offered to all new customers.
Each time you order a 4 kg bucket of Whey, we'll also offer you a free measuring spoon.
How do I store my Whey Protein?
After opening, reseal the sachet or bucket and store in a dry place at room temperature.
DELIVERY DETAILS NATIWÉ
HOW FAR DO YOU DELIVER NATIWÉ WHEY?
All our whey proteins are delivered within Europe and to French overseas departments and territories
See prices and terms and conditions here
WHAT IS YOUR RETURNS POLICY?
You can cancel your order or return it to us within a maximum of 14 days of placing your order.
Simply return all the products in your order (unopened and undamaged), together with a completed cancellation form.
HOW QUICKLY DO YOU DELIVER ORDERS?
We prepare your orders the same day we receive them.
You will receive your Whey protein order within 48 hours.
ALSO WORTH A LOOK
4 RECIPES FOR SPECIFIC NEEDS
THE1ST 100% NATURAL, CLEAN WHEY PROTEIN!
YOUR NUTRITION, OUR NATURE
A REGULAR WHEY CONSUMER?
The right reflex is the 4 Kg bucket!
- GREENER PACKAGING
- FORMAT AT A MORE ECONOMICAL PRICE
- LONG-LASTING WHEY STORAGE
- 0 SUPERFLUOUS, JUST THE ESSENTIALS
- ACTIVATE YOUR ECO-RESPONSIBLE CONSUMPTION